Host/Hostess

Part-Time Host — Bâton Rouge Grillhouse & Bar (Kanata)

Bâton Rouge Grillhouse & Bar is hiring a part-time host to join our team at our Kanata location (790 Kanata Avenue). The host is the first and last impression our guests have of Bâton Rouge — we're looking for someone polished, personable, and ready to learn the systems that keep our front door running smoothly on our busiest nights.

What You'll Do

• Greet every guest warmly on arrival and thank them sincerely on departure
• Manage the reservation system — take bookings, confirm reservations, and handle modifications with accuracy
• Run the front door during peak service: manage the waitlist, quote accurate wait times, and keep the flow moving
• Seat guests strategically to balance server sections and maximize table turns
• Answer phones professionally and handle takeout orders, inquiries, and reservations
• Maintain an organized, clean, and welcoming entrance and host stand
• Communicate clearly with servers, managers, and kitchen staff about timing, VIPs, allergies, and special requests
• Coat check, menu stocking, and other front-of-house duties as needed
• Learn our POS (Maitre'D) and reservation platform thoroughly — willingness and aptitude to master these systems is essential

What We're Looking For

• Previous host or customer-facing experience preferred
• Confident, friendly demeanor with strong verbal communication
• Ability to stay calm, organized, and professional under pressure during a packed Friday or Saturday night
• Sharp attention to detail — especially with reservations, special occasions, and guest notes
• Genuine willingness to learn our systems and take ownership of the front door
• Full weekend availability required (Friday, Saturday, Sunday)
• Availability on all major holidays required (including but not limited to Valentine's Day, Mother's Day, Father's Day, Canada Day, Thanksgiving, Christmas Eve, Boxing Day, and New Year's Eve)
• Evening availability required; some day shifts available

What We Offer

• A high-volume, fast-paced environment where you'll genuinely develop your hospitality skills
• Staff meal discounts
• A supportive management team invested in your development
• Opportunity to grow within MTY Group, one of Canada's largest restaurant networks — many of our servers and managers started as hosts
• Flexible part-time scheduling around core availability

Location: 790 Kanata Avenue, Kanata, ON Job Type: Part-time Schedule: Evenings primarily; some day shifts available; weekend and major holiday availability required

Pay: From $17.95 per hour

Expected hours: 12.0 – 24.0 per week

Benefits:

• Discounted or free food
• Flexible schedule

Work Location: In person