Host/Hostess

We at Carmines and Virgil's Real BBQ are committed to providing heartfelt, authentic and high-quality dining experiences. From NYC and D.C to Las Vegas, Atlantic City and the Bahamas. Our renowned family style Italian feast and award-winning Southern BBQ have united people for more than 30 years.

What makes us unique? Our dedication to quality, reliability, and production of celebratory moments. Our staff flourish in high-volume, high-energy settings where passion and teamwork are evident, whether it's the warmth of Southern hospitality or the delight of a traditional Italian get- together.

We’re searching for motivated, passionate people that want to grow, fit in, and become a member of our family. We’re ready to welcome you if you’re willing to give it your all.

We are looking for a service minded Host/Hostess to complete our Front of Desk team. Our Hosts/Hostesses have an inviting and warm personality and aims to please every guest who walks in our doors. Providing a welcoming and bright smile and making sure all guests are greeted promptly. As the first and last point of contact, our Host/Hostess are genuinely friendly, yet professional and tactful while engaging with every guest. The ideal candidates will have a professional demeanor with excellent communication skills, exceptionally organized, and succeed in a team-based environment

Responsibilities:

• Greet every guest warmly upon arrival and thank them sincerely as they depart, creating a memorable first and last impression.
• Act as a Brand Ambassador by engaging guests with information about Carmine’s and Virgil’s locations, and encouraging return visits for special events and catering.
• Collaborate with the Maitre’d to manage seating arrangements and ensure smooth service throughout the restaurant.
• Answer phones professionally and manage reservations using the OpenTable system.
• Assist with accommodating large parties by rearranging tables as needed.
• Build strong guest relationships by providing attentive service and helping guests feel at home from the moment they arrive.
• Engage with potential guests both inside and outside the restaurant, explaining our menu and inviting them to dine with us.
• Support the front desk team in all roles and responsibilities to ensure a seamless guest experience.
• Other duties as assigned by Manager.

Requirements:

• Who are professional, personable, organized with a sense of humor and a strong passion for hospitality!
• With experience as a Host/Hostess highly preferred but not required.
• With experience operating OpenTable, RESY, or other reservations systems is a plus.
• Who are Fluent in English.
• Who are bright, warm, outgoing personality; upbeat and well groomed.
• With a desire to grow with the company and passion for excellence.
• With open flexibility to work various shifts.
• Able to speak clearly and articulately on the telephone, providing information and answering questions for callers and walk in guests.

The Perks:

• Exciting Career Paths
• Competitive Compensation
• Supportive Team Environment
• Medical & Dental Coverage
• Paid Time Off
• Free delicious employee family meals

Employee discount in all our restaurants