Host/Hostess

North Bar & Grill is a busy restaurant located in the Northern Grand Hotel, in Fort St. John, BC seeking a host/hostess to join our team. The host/hostess will greet guests as they enter and show them to their table or waiting area. To do well in this role you should be comfortable standing for long periods and multitasking.

Hostess Responsibilities include but not limited to:

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure positive guest acknowledgement.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.
• Run room service orders
• Take and prepare to-go orders; including online ordering systems

Hostess Requirements:

• Ability to provide top notch customer service in a fast-paced environment.
• A positive attitude and ability work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience an asset

Part-time hours: 15-20 per week

Job Types: Part-time, Permanent

Job Types: Part-time, Permanent

Pay: From $18.25 per hour

Benefits:

• Company events
• Discounted or free food
• On-site gym
• On-site parking
• Store discount

Work Location: In person