Host/Hostess

Are you an experienced Host looking for some evening and weekend work? Like faced paced environment.

The Rococo Group is looking for an enthusiastic HOST to work at our St Kilda location.

A true love of the hospitality industry, energy and a sincere passion for achieving great results will be the cornerstones of the individuals who seeks out these opportunities.

The Company

Our aim when we launched Rococo back in 2005, and to this day, has always been to provide Melburnians with simple, honest, delicious Italian food. We are passionate about all things food and wine and believe in creating an experience for all our guests. We currently have 4 venues in Melbourne. Come join bus at our beach side location in St Kilda, getting ready for a busy and fun summer ahead!

Job role

The job role will focus on the customer experience from the moment they walk in the door as the first point of contact. Duties will include:

• · Greeting and seating guests
• · Using reservation system to manage reservations and walk ins
• · Coordinating with servers and other staff
• · Creating a welcoming and positive dining experience for customers
• · Handle phone calls and enquiries
• · Taking reservation while adhering to our booking procedures
• · Take orders, including dine in and take away orders over the phone or through online ordering platforms (Door Dash, Uber etc)

Who we are looking for:

• Previous host experience desirable (experience with Opentable or Ordermate systems an advantage)
• Problem solving skills
• Excellent people management skills are a must;
• We are looking for someone with initiative and drive;
• A professional and hands on approach with a willingness to learn and develop with our company;

Our Offer:

• Rewarding salary;
• Life work balance
• A real opportunity for growth; join an expanding company that believes in promotion from within

If you are a hospitality gun who seeks absolute excellence and accuracy in all that you do, then we would love to hear from you.

Casual and part time positions available - ability to be trained in other areas of the business if desired. Weekend availability os a must and available over the peak summer period.

Job Types: Full-time, Part-time, Permanent, Casual

Pay: $33.85 – $40.62 per hour

Benefits:

• Employee discount

Ability to commute/relocate:

• St Kilda VIC 3182: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant management: 1 year (Preferred)

Licence/Certification:

• RSA (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person