Host/Hostess

Job Summary
We are seeking a friendly and professional Host/Host to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you.

Duties

• Greet guests with a warm and welcoming demeanor
• Escort guests to their tables and present menus and water
• Provide accurate wait times and manage reservations
• Answer phone calls and assist with inquiries
• Assist in seating guests during peak times
• Maintain cleanliness and organization of the host/host station
• Collaborate with servers and kitchen staff to ensure smooth operations
• Handle guest complaints or concerns with professionalism and escalate when necessary

-assist with bussing tables and setting tables

Qualifications

• Previous experience in guest services or customer-facing roles preferred
• Excellent phone etiquette and communication skills
• Familiarity with POS systems, such as Aloha POS, is a plus
• Strong hospitality skills and the ability to create a welcoming atmosphere
• Ability to multitask and work in a fast-paced environment
• Strong problem-solving skills and the ability to handle difficult situations calmly
• Knowledge of restaurant operations and basic food safety guidelines

-must be able to lift full coffee and water racks

• If you are passionate about providing exceptional customer service and thrive in a dynamic restaurant environment, we would love to hear from you. Join our team today!

Job Type: Part-time

Pay: $17.13 - $17.14 per hour

Benefits:

• Flexible schedule

Work Location: In person