Host/Hostess

Job Overview
We are seeking a friendly, outgoing, and professional host/hostess to join our team! As the first point of contact for our guests, you will play a crucial role in providing an excellent dining experience by greeting and seating guests, managing reservations and waitlists, handling takeout and delivery orders, and maintaining a welcoming atmosphere.

Responsibilities

• Greet guests warmly as they arrive and escort them to their tables.
• Manage reservations using our POS.
• Maintain an organized and accurate waitlist during busy hours.
• Answer the phone and address any questions from customers
• Taking and cashing out to-go orders and distributing takeout and delivery orders correctly
• Communicate with the kitchen and wait staff to ensure efficient seating and service flow.
• Provide guests with menus and answer initial questions regarding the restaurant’s offerings.
• Assist in maintaining the cleanliness and overall appearance of the entrance, waiting areas, and dining room.
• Handle guest inquiries, complaints, and special requests professionally.
• Uphold company policies and health/safety standards at all times.

Skills

• Strong time management skills to efficiently handle multiple tasks and prioritize tasks effectively.
• Excellent guest services skills, with a focus on creating positive guest relations.
• Basic math skills for handling transactions and providing accurate change.
• Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.
• Experience with POS systems is advantageous but not required; training will be provided.
• A genuine passion for hospitality, helping others, and creating memorable dining experiences for guests. Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A positive, can-do attitude and a commitment to providing outstanding guest service.

Join our team as a host/hostess where your contributions will be valued, and your passion for hospitality will shine!

Job Types: Full-time, Part-time

Pay: $9.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Ability to Commute:

• High Point, NC 27265 (Required)

Work Location: In person