Host/Hostess Manager (Marguerite)

Marguerite is awarded by Michelin with one star. ⭐

Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

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Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

ROLES AND RESPONSIBILITIES

• Welcomes our guests with a walm and bright smile
• Speaks well and eloquently to guests, whilst also knowing when to speak colloquially to makes guests more comfortable
• Exude hospitality as you take guests to their table and through a dining experience
• Smile, be polite, friendly and professional
• Anticipate guests needs
• Organise, manage and follow up all reservations from enquiry to until the guests leave
• Organise and manage all forms of reservation communications from telephones, online and live enquiries
• Ensure reservations are recorded correctly (specifically dietaries)
• Organise, manage and attended the host counter at all times
• Maintain a high level of service and professionalism at all times
• Lead by example
• Understand, be knowledgeable and advise about the food and beverage offerings
• Ensure safety precautions are adhere to at all times (specifically allergies)
• Take appropriate action in the event of an accident or complaint from guests or employees
• Follow effective operating procedures with a focus on periods of high volume
• Always help out
• Maintain, organise and keep all work areas clean
• Attend all scheduled employee meetings and bring suggestions for improvement
• Always be presentable and well groomed
• Ensure compliance with all applicable laws and regulations
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Ad-hoc duties as assigned by superior

Job Requirement

• Prior industry experience is beneficial but not key
• Good communications skills and command of language
• An easygoing personality
• Able to handle all levels of customers
• Strong communication, interpersonal, public relations, and management skills
• Able to work independently and in a team

Benefits

• Staff Meals + Staff Benefits + Birthday Leave will be entitled
• Comprehensive Medical & Dental Insurance Coverage
• 5 day’s work weeks

We regret that only short-listed candidates will be notified.

Thank You