Host/Hostess - (Southlake)

About Ascension Coffee At Ascension Coffee, we are passionate about sourcing and roasting the world’s finest coffee with a focus on supporting women farmers. Our cafés deliver an exceptional culinary and hospitality experience, featuring fresh, seasonal ingredients and a welcoming atmosphere.

About The Role

• The Host(ess) role is a support position for our Hospitality Team. The Host(ess) is responsible for managing the flow of guests into the dining area, ensuring sections are rotated and properly balanced. They are responsible for managing reservation/waitlist and communicating with the Hospitality team.

What You'll Do

• Managing the seating of all guests during peak times.

• Rotating sections to ensure timely service and fair access to tables for servers.

• Communicating clearly with guests using the highest standard of hospitality.

• Engaging with guests to ensure excellent guest experience.

• Assisting with running food/drinks as needed.

• Maintaining cleanliness and sanitation of Host(ess) stand.

• Inspires passion and engagement across all teams.

• Coachable: receives and implements feedback quickly

• Approachable: forges strong interpersonal connections with folks of all skill levels.

• Impactful: communicates and conveys concepts in a way the individual will understand and respond with engagement.

• Culture: participates in an inclusive and quality focused culture, utilizing thoughtful communication as guidepost for fellow team members, customers, and consumers.

• Qualifications

• Host/Hostess experience.

• Reliable transportation, able to travel to all locations.

• Able to work nights and weekends.

• Strong team building skills, clear communication.

• Great organizational skills, problem solving ability, and intuitive resourcefulness.

• High initiative and self-management skills, willing to take direction.

• Ability to stand for extended periods of time, ~8 hours each workday.