Host/Hostess/Server

Host / Server – Café

Location: Mohali, Punjab
Job Type: Full-time
Industry: Café / Food & Beverage / Hospitality

Job Summary

We are looking for a friendly, confident and customer-focused Host / Server to join our café team.

The role involves welcoming guests, assisting with seating, taking orders and providing attentive table service. The ideal candidate should enjoy interacting with people, communicate clearly and contribute to a warm and professional guest experience.

This is a customer-facing role, so professional grooming, confidence, good communication and a positive attitude are important.

Key Responsibilities

• Welcome guests and provide a warm first impression.
• Assist guests with seating and table arrangements.
• Take food and beverage orders accurately.
• Explain menu items and answer guest questions.
• Serve food and beverages efficiently and courteously.
• Check on guests during their visit and respond to requests.
• Coordinate with the kitchen and barista team to ensure smooth service.
• Maintain cleanliness and presentation of tables and the guest area.
• Follow café service standards and operating procedures.
• Handle guest interactions professionally and politely.
• Support the team during busy periods.
• Help maintain a welcoming and comfortable atmosphere for all guests.

Required Skills

• Strong verbal communication and interpersonal skills.
• Good command of English, Hindi and Punjabi.
• Confident and comfortable interacting with customers.
• Friendly, courteous and service-oriented approach.
• Professional appearance and good personal grooming.
• Ability to work as part of a team.
• Ability to remain calm and organized during busy service periods.
• Willingness to learn café operations and hospitality standards.

Education

A diploma or degree in Hotel Management, Hospitality, Tourism or a related field is an advantage but not mandatory.

Experience

Freshers are welcome to apply.

Previous experience in a café, restaurant, QSR or other customer-facing hospitality role will be an advantage.

Ideal Candidate

The ideal candidate is someone who:

• Enjoys meeting and interacting with people.
• Has a naturally friendly and positive approach.
• Communicates confidently with guests.
• Takes pride in providing good service.
• Is well groomed and professional.
• Is willing to learn and grow in the hospitality industry.

What We Offer

• Full-time employment in a professional café environment.
• Health Insurance & Meal
• Training and on-the-job learning.
• Opportunity to develop hospitality and customer-service skills.
• Growth opportunities within the organization.
• Supportive and team-oriented working environment.
• Compensation based on experience and suitability for the role.

If you enjoy hospitality, meeting people and creating a positive guest experience, we would like to hear from you.

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid time off

Work Location: In person