Host/Server

We, Kuma Sushi, are currently seeking friendly and enthusiastic Hosts/Hostesses to join our team and provide a warm and inviting welcome to our guests.

Job Description:

As a Host/Hostess you will be the first point of contact for our guests, responsible for creating a positive first impression. Your friendly demeanor, attention to detail, and organizational skills will contribute to the overall guest experience and success of our restaurant.

Responsibilities:

• Guest Greeting: Greet guests as they arrive, providing a warm and friendly welcome. Offer assistance with seating and coats, as needed.
• Reservation Management: Manage and maintain reservation bookings, ensuring accuracy and timely seating of guests. Handle reservation inquiries and coordinate with the restaurant's reservation system.
• Seating: Escort guests to their assigned tables, taking into consideration table preferences and special requests. Keep track of table availability and optimize seating arrangements.
• Waiting Area: Maintain the waiting area, ensuring cleanliness and orderliness. Provide menus to waiting guests and offer beverages if applicable.
• Guest Information: Inform guests about daily specials, promotions, and any relevant restaurant information. Answer questions and address any initial concerns or requests.
• Communication: Effectively communicate with restaurant staff to coordinate seating and ensure a smooth flow of service. Collaborate with servers and kitchen staff to manage guest expectations.
• Guest Farewell: Bid farewell to guests as they leave, expressing gratitude for their visit and inviting them to return.
• Reservation Follow-Up: Confirm reservations and provide guests with any necessary information, such as parking details or dress code requirements.
• Waitlist Management: Manage any waitlist during peak dining times, keeping guests informed about estimated wait times and offering alternatives if available.

Qualifications:

• Friendly and outgoing personality with excellent customer service skills.
• Strong communication and interpersonal skills.
• Ability to remain calm under pressure in a fast-paced environment.
• Attention to detail and a commitment to providing a positive guest experience.
• Organizational skills for managing reservations and seating efficiently.
• Ability to stand and walk for extended periods.
• Flexibility in working shifts, including evenings, weekends, and holidays.
• Previous experience in a host/hostess or customer service role is a plus but not mandatory.

Benefits:

• Competitive hourly wage.
• Opportunities for growth and advancement within the restaurant.
• Discounted or complimentary meals during working shifts.
• Positive and collaborative work environment.

How to Apply:

To apply for the Host/Hostess position at Kuma Sushi, please submit your resume and a brief cover letter detailing your relevant experience and enthusiasm for providing exceptional guest service. You can email your application to [email protected] or apply in person or apply on this ad. We look forward to welcoming friendly and welcoming Hosts/Hostesses to our team and creating memorable dining experiences for our guests.

Kuma Sushi is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Type: Part-time

Pay: From $16.90 per hour

Benefits:

• Employee discount
• Flexible schedule

People with a criminal record are encouraged to apply

Work Location: In person