Host/Server

Overview
We are seeking a dynamic and enthusiastic Host/Server to join our team in delivering exceptional guest experiences. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring that all dining needs are met efficiently. Your ability to communicate effectively and provide outstanding customer service will play a crucial role in enhancing our guests' overall experience.

Responsibilities

• Greet guests warmly upon arrival and guide them to their tables.
• Manage reservations and seating arrangements to optimize guest flow.
• Take food and beverage orders accurately and efficiently using the POS system.
• Provide menu recommendations and answer any questions regarding food items or specials.
• Ensure timely delivery of food and beverages to guests while maintaining high service standards.
• Monitor guest satisfaction throughout their dining experience and address any concerns promptly.
• Collaborate with kitchen staff and fellow servers to ensure smooth service operations.
• Maintain cleanliness of the dining area, including tables, chairs, and service stations.
• Uphold company policies regarding health, safety, and sanitation standards.

Experience

• Previous experience in guest services or food service is preferred but not required.
• Strong communication skills with the ability to engage effectively with guests and team members.
• A background in hospitality or hotel settings is a plus.
• Familiarity with POS systems is advantageous; training will be provided as needed.
• Excellent phone etiquette for handling reservations or inquiries is essential.
• A passion for providing exceptional customer service in a fast-paced environment.

Join us as we create memorable dining experiences for our guests!

Job Type: Part-time

Pay: $10.00 - $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule

People with a criminal record are encouraged to apply

Work Location: In person