Host/Server

We are looking for a friendly, dependable, and hospitality-focused Host / Server to join our tearoom team. This position will primarily serve as a Host, creating a welcoming first impression for our guests and helping the dining room operate smoothly. However, this is a flexible front-of-house position, and the successful candidate will also be expected to serve tables when needed, including during busy periods, staffing shortages, or scheduled serving shifts.

The right person is warm, organized, confident with guests, and willing to jump in wherever needed to help the team provide an excellent dining experience.

Responsibilities

As a Host, responsibilities include:

• Warmly greeting and welcoming guests as they enter the restaurant
• Managing the waitlist, reservations, and guest seating
• Providing accurate wait-time estimates and communicating professionally with waiting guests
• Seating guests efficiently while maintaining appropriate server rotation and table distribution
• Answering phones and assisting guests with general questions, reservations, and takeout inquiries
• Maintaining an organized, clean, and welcoming host area and entrance
• Communicating with servers, kitchen staff, and management regarding guest needs and dining room flow
• Monitoring table availability and helping prepare tables for incoming guests
• Assisting with bussing, resetting tables, running food, and other front-of-house duties when necessary
• Handling guest concerns professionally and involving management when appropriate
• Helping create a friendly, positive atmosphere for both guests and coworkers

When working as a Server, responsibilities may include:

• Greeting tables promptly and providing attentive, friendly service
• Accurately taking food and beverage orders and entering them into the POS system
• Maintaining knowledge of menu items, ingredients, specials, and restaurant offerings
• Making appropriate recommendations and answering guest questions
• Delivering food and beverages accurately and efficiently
• Checking on guests throughout their meal and anticipating their needs
• Processing guest payments accurately
• Maintaining clean and properly prepared tables and service areas
• Following all food safety and restaurant policies
• Working cooperatively with the entire team to provide an excellent guest experience

Requirements & Qualifications

• Friendly, outgoing, and professional demeanor
• Strong communication and interpersonal skills
• Dependable and punctual with a strong work ethic
• Comfortable interacting with a wide variety of guests
• Ability to remain organized and composed in a busy restaurant environment
• Ability to multitask and prioritize responsibilities
• Team-oriented attitude and willingness to help outside of assigned duties when needed
• Ability and willingness to work both Host and Server shifts based on the needs of the restaurant
• Basic math and cash-handling skills
• Ability to learn and operate a restaurant POS system
• Ability to stand and walk for extended periods and safely carry food, beverages, and restaurant supplies
• Availability to work weekends and holidays as required by the restaurant’s schedule
• Previous restaurant, hospitality, customer service, hosting, or serving experience is preferred but not necessarily required for the right candidate

What We’re Looking For

More than anything, we’re looking for someone who understands hospitality. Guests should feel welcomed from the moment they walk through the door until the moment they leave.

The ideal candidate notices what needs to be done and is willing to help—whether that means greeting a guest, seating a table, answering the phone, helping reset a section, running food, or stepping in to serve tables when needed.

We value employees who are reliable, positive, professional, hardworking, and team-oriented.

When applying, tell us your current availability and what you enjoy most about working with guests.

Experience

Restaurant or hospitality experience is preferred. Previous serving experience is especially helpful because this position may occasionally require taking a serving section.

However, we are willing to train a motivated candidate who demonstrates strong customer-service skills, reliability, and the right attitude.

Expected hours: 3.0 – 20.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Food provided

Work Location: In person