Hotel and Admin Supervisor

About the role

A HR and Admin Supervisor is expected to balance employee management with operational support—ensuring smooth staffing, compliance with labor laws, and efficient administrative processes that directly impact guest satisfaction. This role is critical because hotels and resorts rely heavily on service quality, which depends on well-managed, motivated staff.

Key responsibilities

• Source, interview, and onboard staff for front office, housekeeping, food & beverage, and other service areas
• Ensure candidates not only meet technical skills but also demonstrate guest-oriented behavior
• Act as mediator for conflicts among staff
• Maintain high morale and reduce turnover, which is common in hospitality
• Draft contracts, manage benefits, and ensure adherence to DOLE regulations (e.g., 13th month pay, holiday pay)
• Handle audits and maintain accurate HR records
• Manage office supplies, facilities, and coordinate with Finance for payroll and vendor payments
• Support operational departments with scheduling and manpower allocation
• Perform other ad hoc tasks, reports, or responsibilities that may be assigned from time to time by Management to support operational needs and company objectives

About you

• Bachelor's/College Degree in Psychology or equivalent
• 3-5 years related work experience
• Hospitality background experience is advantageous
• Excellent communication and leadership skills
• Strong analytical, problem-solving, and decision-making abilities
• High integrity, professionalism, and strong adherence to controls

Location: Boracay

Free accommodation