Hotel Booking Agent - CSR

Call Center Agent Hiring | Hotel Booking Agent

Malate, Manila | Onsite | Up to ₱27,000/month | Full-time

WHY WORK WITH US?

Compensation & Benefits

• Up to ₱27,000 monthly basic salary
• Performance incentives and bonuses
• Paid training and development programs
• Clear career growth opportunities

Workplace Culture

• Supportive and team-oriented environment
• Coaching, mentorship, and continuous feedback
• Employee recognition programs
• Long-term career development focus

JOB DESCRIPTION

We are currently hiring a Hotel Booking Agent to assist guests with hotel bookings and reservation-related concerns in a fast-paced BPO environment. You will be responsible for handling inquiries, processing reservations, and ensuring customers have a smooth and hassle-free booking experience.

This role is ideal for individuals looking for Hotel Booking Agent jobs in Manila, BPO jobs with no experience required, and entry-level customer service positions with career growth opportunities.

KEY RESPONSIBILITIES

• Handle customer inquiries via phone, chat, or email
• Assist guests with hotel bookings and reservations
• Process cancellations, rebookings, and modifications
• Provide accurate information on room availability, rates, and hotel policies
• Resolve customer issues efficiently and professionally
• Document all customer interactions in the system
• Escalate complex concerns when necessary
• Meet quality, productivity, and customer satisfaction targets

WORK SCHEDULE & TRAINING

This is a shifting schedule role, including weekends and holidays. Full paid training is provided for all new hires.

REQUIREMENTS

• No experience required
• High School or Senior High School graduate (college level or graduate is an advantage)
• Open to fresh graduates and career shifters
• Good English communication skills, both verbal and written
• Customer-focused and detail-oriented
• Basic computer skills and ability to multitask
• Willing to work onsite in Malate, Manila and on shifting schedules

LOCATION

Malate, Manila (Onsite Only)

Sites Available

• Alabang
• Manila
• Makati
• Pasay
• Parañaque
• Taguig

Salary: Up to ₱27,000/month

ABOUT US

We are looking for a Hotel Booking Agent in Malate, Manila. We welcome fresh graduates, career shifters, and applicants with no BPO experience. This is a great opportunity to start your career in hospitality and customer service while building strong communication skills in a supportive and growth-focused environment.

APPLY NOW

Start your career as a Hotel Booking Agent. If you are looking for hotel reservation hiring with no experience required in the Philippines, this is your chance to begin a rewarding career with strong training, competitive pay, and growth opportunities.

Pay: Php17,000.00 - Php27,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Free parking
• Health insurance
• On-site parking
• Paid training
• Pay raise

Work Location: In person