Hotel Booking Representative – Non-Voice

Customer Service Representative – Hotel Reservations

Hotel Reservations Account | Up to ₱26,000/month | Quezon City | Onsite

We are hiring Customer Service Representatives for a Hotel Reservations Account in Quezon City. No BPO experience is required. Fresh graduates, first-time job seekers, and career shifters are welcome to apply.

Job Details

• Position: Customer Service Representative
• Account: Hotel Reservations
• Salary: Up to ₱26,000 monthly basic salary
• Location: West Avenue, Quezon City
• Work Setup: Onsite
• Employment: Full-time
• Experience: No BPO experience required
• Training: Paid training from Day 1

Qualifications

• High School or Senior High School graduate
• College level or graduate is an advantage
• No BPO or call center experience required
• Fresh graduates and first-time job seekers are welcome
• Career shifters are encouraged to apply
• Good English communication skills
• Basic computer and typing skills
• Strong customer service and problem-solving skills
• Willing to learn reservation processes
• Willing to work onsite and on shifting schedules

Responsibilities

• Assist customers with hotel reservations and bookings
• Provide information about rooms, rates, and availability
• Process booking changes and cancellations
• Handle reservation and hotel-related inquiries
• Provide accurate information about hotel services
• Document customer interactions
• Follow reservation and customer service procedures
• Escalate complex concerns when necessary
• Maintain quality and customer satisfaction standards

What You Get

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training from Day 1
• Continuous learning and upskilling
• Customer service and reservation experience
• Career growth opportunities

No BPO experience? No problem. Start your BPO career in Hotel Reservations and build valuable customer service and communication skills.

Pay: Php19,000.00 - Php26,000.00 per month

Benefits:

• On-site parking
• Paid training
• Promotion to permanent employee

Work Location: In person