Hotel Breakfast Attendant

Introduction

Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.

Job Summary

We are seeking a highly motivated and experienced Breakfast Attendant who is responsible for monitoring and tending to the breakfast buffet, ensuring an attractive presentation of the food and a clean surrounding area.

Core Job Responsibilities & Duties

• Sets up the buffet before guests begin arriving for breakfast. Displays the food and beverages in an organized and attractive manner.
• Cleans area around buffet by wiping, sweeping and/or mopping. May clean off tables prior to guest arrival.
• Sets out plates, cups, bowls, utensils and napkins for guests to use.
• Prepares coffee and/or tea by established standards.
• Keeps juices and other perishables such as butter and yogurt chilled or on ice.
• Frequently checks for low food supply. Efficiently replenishes with food, beverages, and/or supplies as needed.
• Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary.
• Properly disposes of used plates, utensils, napkins and/or cups as necessary.
• Removes and disposes of leftover food at end of breakfast shift. Cleans buffet area according to established standards.
• Ensures inventory is stocked and properly stored prior to the next day’s shift.
• May keep daily or weekly records of foods used and consumed.
• May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed.
• Greets guests and accommodates special requests as needed.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

Qualification Standards & Company Requirements

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Experience in the food and/or hospitality industry preferred.
• Food handling and/or additional permits as required by state or local law.
• Strong customer service focus, with a genuine passion for providing memorable dining experiences
• Excellent communication skills and organization abilities, with attention to detail
• Ability to work effectively in a fast-paced, high-pressure environment
• Proficiency in computer systems and software used for reservations and point-of-sale systems
• Knowledge of health, safety, and sanitation regulations pertaining to the restaurant industry
• Ability to stand for entirety of shift and lift up to 35 pounds
• Flexibility to work evenings, weekends, and holidays are required

*Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*