Hotel Cleanliness Supervisor

Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards.

• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.

• Assist Housekeeping management in managing daily activities.

• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.

• Document and resolve issues with discrepant rooms with the Front Desk.

• Prepare, distribute, and communicate changes in room assignments.

• Communicate issues to next shift.

• Complete required paperwork.

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

• Follow all company and safety and security policies and procedures; report any maintece problems, safety hazards, accidents, or injuries; complete safety training and certifications.

• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

• Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.

• Speak with others using clear and professional language.

• Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.

• Ensure adherence to quality expectations and standards.

• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.

• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

• Stand, sit, kneel, or walk for an extended period across an entire work shift.

• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

• Enter and locate work-related information using computers and/or point of sale systems.

• Read and visually verify information in a variety of formats (eg, small print).

• Perform other reasonable job duties as requested by Supervisors.

• PREFERRED QUALIFICATION

  Education: High school diploma or G. E. D. equivalent.

• Related Work Experience: At least 1 year of related work experience.

• Supervisory Experience: At least 1 year of supervisory experience.

• License or Certification: None

  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

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