Hotel Duty Manager

Job Opportunity: Live-Out Duty Manager (NO STAFF ACCOMMODATION. NO VISAS)

Location: Windermere Boutique Hotel, Windermere, The Lake District

Are you passionate about delivering exceptional guest experiences and skilled at multitasking? Join our charming 8-bedroom boutique hotel, renowned for luxury spa rooms with hot tubs, nestled in the breath-taking Lake District.

Position: Duty Manager (Live-Out)

Type: Full-Time, approximately 40 hours per week (over 5 days, straight shifts)

Schedule: Same days off each week, with adjustments during staff holidays; Christmas Day off; 2-3 sleepovers per week

Key Responsibilities:

Oversee the smooth running of the hotel operations, including Reception,

Check-in/Check-out,

Provide outstanding customer service and handle guest inquiries,

Assist in all departments as needed, stepping in to support team members

Manage and coordinate staff scheduling and performance

Problem-solving and thinking on your feet to ensure guest satisfaction and operational efficiency

Candidate Requirements:

Previous experience in a similar managerial or supervisory role is advantageous

Excellent written and spoken English

Good working knowledge of Zonal Booking software or (full training provided)

Strong customer service skills and a proactive attitude

Ability to multitask and adapt quickly to changing situations

What We Offer:

Competitive pay rates and a supportive work environment

Consistent days off

Christmas Eve and Day off

Workplace pension scheme

Opportunity to work in a beautiful location with a friendly team

If you are a motivated, flexible, and customer-focused individual ready to take on a diverse role in a boutique hotel setting, we would love to hear from you!

To apply, please send your CV and a cover letter

Join us at Windermere Boutique Hotel and be part of a team dedicated to guest excellence!

Job Types: Full-time, Permanent

Pay: £29,000.00-£32,000.00 per year

Benefits:

• Company pension

Work Location: In person