Hotel Executive Administrative Coordinator

What it means to be a part of our team…

At Hotel Triton, we recognize that candidates for employment offer us a great deal more than the words on their resume. While your qualifications and past employment history are a part of our selection process, we place a great deal of emphasis on one’s personality, initiative, creativity and entrepreneurship. It’s this that helps us to develop a successful culture from which our business can thrive. In turn, this unique environment can provide the platform for your personal and professional growth.

While we understand that all organizations must have policies and procedures in place, our philosophy is based upon treating our team members with dignity and respect - empowering them to make appropriate decisions that benefit our guests, employees and owners. Going the extra mile to create an environment of warm, intuitive service is not the exception to the rule…it’s the norm. It’s your unique background, personality, and style that not only creates a compassionate workplace but a contagious service-minded culture. In short…the Hotel Triton vibe!

As a part of our team, you will be joining one of San Francisco’s most distinctive hotels – opening its doors for the first time in 1913. Our lobby is a sophisticated, eclectic and comfortable living room where every artwork, piece of furniture and object d’arte tells a story of global travel. Likewise, our 140 guestrooms and suites - bold, bright and full of natural light, are as captivating as their San Francisco surroundings. Recognized for its unique boutique concept, Hotel Triton is a part of the fastest-growing segment in the lodging industry. You can be too!

Be a part of creating, caring, exceptional team to set the new standard for the Hospitality industry. Grow your future career with the Hotel Triton San Francisco.

Job Overview

The Executive Coordinator supports the variety departments through administrative, sales, reservation, group booking, and operation functions. The role serves as a key liaison between guests, clients, sales managers, accounting, reservations, and hotel operations.

Key Responsibilities :

• Answer and manage sales calls, emails, and guest inquiries.
• Support hotel reservations and transient rate projects.
• Input and maintain group room blocks and reservation changes.
• Coordinate group and catering bookings.
• Prepare and distribute confirmations, rooming lists, BEOs, group resumes, and STR reports.
• Conduct room and meeting space inspections for site tours.
• Assist with accounting tasks such as reconciliation, commissions, billing, payments, filing, and credit card authorizations.
• Maintain accurate records in CRM and PMS system
• Support VIP arrivals with amenities, welcome gifts, and personalized service.
• Assist front desk operations when needed.
• Occasionally work evenings or weekends if needed.
• Perform other related duties and assist General Manager

Required Qualifications :

• 1+ year of hotel sales, catering, front desk, or hospitality experience.
• Strong customer service skills.
• Experience with, Sales contracts, BEO (Banquet Event Orders), Group Resumes, Group and catering events
• Proficiency in Microsoft Office.
• Experience with StaynTouch PMS and/or STS is a plus.
• Excellent written and verbal communication.
• Strong organization, multitasking, and time management skills.
• Professional, outgoing, hospitality-focused personality.

Education/Formal Training

Minimum of high school diploma or vocational secretarial equivalent.

Benefits

• Medical, dental, & vision insurance
• 401K
• Paid time off for vacation, sick time, and holidays

Job Type: Full-time

Pay: $33.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Required)
• Customer service: 1 year (Required)
• Time management: 1 year (Required)
• Hotel: 1 year (Required)

Work Location: In person