Hotel General Manager

Hotel & Position Summary:

The Connie Award winning Hampton Inn Farmers Branch is looking for a General Manager to lead this team in its continued success. This is the #1 Hampton Inn in the entire system based on guest satisfaction! We are looking for someone with attention to detail and a desire to be the best. You will be responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit, and ensuring guest satisfaction and product quality standards are met. Frontera Hotel Group is looking for the best of the best!

Job Summary:

This role is responsible for leading overall hotel performance by ensuring exceptional guest service, developing and motivating associates, achieving financial goals, driving sales, and maintaining strong operational standards.

· Guest Relations: Maintain a visible, professional presence, ensure service expectations are exceeded, proactively resolve guest concerns, and build positive community relationships.

· Team Leadership: Communicate goals, promote teamwork, recognize performance, coach and develop employees, conduct regular one-on-ones, provide ongoing training, ensure effective onboarding, and create cross-training and career-development opportunities.

· Financial Management: Achieve revenue and profitability targets, manage budgets and capital plans, oversee accounting and payroll functions, control expenses, maximize revenue, and educate management teams on financial performance.

· Sales & Marketing: Drive new business, support corporate sales initiatives, monitor market and competitor activity, develop selling strategies, manage the sales function, assist with revenue budgets and marketing plans, and maintain relationships with clients and the local community.

· Hotel Operations: Maintain safe, clean, and well-maintained facilities; oversee preventive maintenance and accident-prevention programs; monitor operational performance; conduct regular room and property inspections; optimize staffing and scheduling; and provide hands-on operational support when necessary.

Overall: The position serves as the hotel’s senior operational leader, balancing guest satisfaction, employee engagement, revenue growth, profitability, sales performance, and property standards to achieve the hotel’s overall business objectives.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person