Hotel Housekeeping Attendant

Title: Housekeeping Attendant

Department: Housekeeping
Reports to: Executive Housekeeper
Subordinates: None
FLSA Status: Non-Exempt
Effective Date: October 16, 2023

SUMMARY: Responsible for maintaining cleanliness throughout the common areas and guest rooms of the hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Cleans rooms in accordance to specific brand and company standards
• Replenishes supplies within guest rooms and on carts to transport to assigned areas
• Deep cleans areas as directed by supervisor
• Transports trash and waste to disposable area
• Responds promptly to requests from guests and other departments
• Checks that all appliances are present and in working order for each room
• Vacuums carpets and preforms floor care duties
• Reports any maintenance issues, safety hazards, accidents or injuries
• Completes safety training and certifications
• Inspects finished laundry to assure high quality standards
• Handles contaminated articles per company, franchise, and OSHA standards
• Maintains inventory of cleaning supplies and linens; informs General Manager of any inventory needs to ensure stock levels are accurate for each day
• Maintains all laundry equipment and informs appropriate personnel of maintenance needs.
• Follows company policies and procedures
• Other duties as assigned by supervisor or management

QUALIFICATIONS:

Education/Experience: High School Diploma or GED equivalent. A minimum of 3 months of hotel housekeeping or equivalent training and experience.

Skills:

• Innate sense of urgency
• Adaptability
• Guest service
• Proficient communication
• Ability to read, write, and speak the English language
• Working Conditions:
• Will be required to work nights, weekends and holidays
• Will be required to work in a fast-paced environment
• Will be exposed to cleaning agents and chemicals

RELATIONSHIPS:

Internal: General Manager, Assistant General Manager, Peers, Executive Housekeeper and Field Operations at the corporate level

External: Guests - To provide customer service

PHYSICAL/COGNITIVE ACTIVITES:

This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.

The major responsibility in this position is to clean guest rooms and common areas for the hotel. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl, talk and hear. The employee is occasionally required use sense of smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust or focus.

A significant portion of time will be spent moving about the hotel and frequent lifting of up to 50 pounds and carrying of up to 25 pounds may be required.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employee Signature Date

*This is not a binding employment contract.

Job Types: Part-time, Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person