Hotel Inventory Controller

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The Hotel Inventory Controller is to ensure that necessary consumables for the operation are always on board, whilst ensuring that stock levels are kept to a reasonable level and orders are placed in a timely manner whilst adhering to the loading schedule to avoid unnecessary logistic costs.

The HIC ensures a smooth distribution and ensures that correct expenditures are accounted for in the inventory system, which is then audited by Chief Purser or 1st Purser.

Responsibility and Authority

• Guest Experience
  • Demonstrates genuine concern for guests’ wellbeing at all times;
• Operational and Administrative
  • Responsible for receiving, distributing and storing all products ;
  • Reports costs of inventory taken by concessionaires to Chief Purser / Guest Services Manager for charging of items
  • Ensures that storerooms are kept in a clean, organized and presentable state at all times;
  • Assists with requests from shore side office such as measurements, picture taking, cycle counts, fuel consumption and receiving etc;
  • Assists with passport handout to guests and crew
  • Assists Crew Purser or 2nd Purser with immigration documents when required
  • Performs all other duties as requested by supervisor.
• Finance
  • Responsible for requisitioning, ordering, issuing and maintaining accurate inventory of all hotel stock items;
  • Maintains accurate stock levels in the MXP inventory system at all times;
  • Closes the inventory period in the MXP inventory system and prepares respective inventory reports for Hotel, Medical and Fuel as directed by shoreside office;
  • Monitors and maintains per cruise budget and year to date budget set up by the shore side office;
  • Conducts cycle counts twice a month as directed by shoreside offices;
  • Maintains accurate fuel inventory records
• Training and Development
  • Promotes and Participates in Company’s Service Training Program
  • Incorporates Service standards of behavior in daily work
• Social
  • Maintains positive relationships with colleagues
  • Respects the privacy and rights of colleagues
  • Promotes cooperation and teamwork
• Safety
  • Participates in crew and passenger safety drills according to instructions from ship’s command;
  • Complies with company safety and pollution prevention regulations;
  • Is coherent with all duties listed in SMS for this position.

Education and Experience

• Systems
  • MS Office
  • Fidelio Cruise
  • MXP Inventory Management
• Ship’s experience required;
• Previous experience as storekeeper or any provision position
• Understanding of the highest level of service;
• Excellent administrative skills
• Outgoing personality, open minded and flexible;
• Ability to work in an international environment;
• Ability to perform well under pressure
• Strong and self-reliant;
• Excellent appearance and excellent social skills;
• Well organized
• Excellent English language skills, both written and spoken
• Ability to follow instructions and follow up as appropriate

EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.