Hotel Lobby Server

JOB SUMMARY:

The Cocktail Server is responsible for the service of beverages in a friendly, courteous and timely manner, resulting in guest satisfaction.

POSITION AUTHORITY:

The incumbent is authorized to take reasonable action necessary to carry out assigned duties and responsibilities, provided such action is consistent with position guidelines as outlined below.

POSITION GUIDELINES:

Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives.  The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities.

ESSENTIAL FUNCTIONS:

• Must be able to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations

• The position requires someone who thrives in a fast-paced environment, can multitask with ease, and maintains a positive attitude under pressure

• Check and maintain proper set-up and cleanliness of service station frequently

• Greet guests in a friendly and courteous manner and explain all specials and promotions

• Take orders, reciting selection of all house and premium brands as requested, requires memorization of all available drinks

• Inputs orders into POS system to inform bartender an order was made

• Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction

• Any and all other duties as assigned; duties are subject to change as management deems necessary to best serve the needs of Moody Gardens

EDUCATION/ EXPERIENCE REQUIREMENTS:

• High school diploma preferred
• Prior server experience preferred
• Must obtain TABC & Food Handlers Certification prior to beginning work

REQUIRED SKILLS:

• Must have knowledge of beverage preparation and service of various alcoholic brands
• Strong communication skills
• Must have a strong knowledge of various drinks, the ability to manage bar inventory effectively
• Ability to remember, recite and promote the variety of drinks

PHYSICAL REQUIREMENTS:

• Ability to remain on feet throughout the shift
• Ability to work continually in a confined space