Hotel Manager

About the role

We are seeking an experienced Hotel Manager to take end‑to‑end ownership of our hotel daily operations. You will lead the on‑site team including front desk, housekeeping, logistics and security. Your focus will be delivering consistent guest experience, managing local staff, controlling operational costs and driving business performance to keep the property running safely and efficiently. This is an on‑site, long‑term leadership role based in Bandung.

Key responsibilities

• Manage end‑to‑end daily hotel operations, implement service workflows and internal operational standards
• Coordinate staff rosters, deliver on‑the‑job training, supervise daily work and conduct regular team performance reviews
• Address guest enquiries and complaints professionally, improve guest satisfaction and protect hotel reputation
• Monitor cleanliness of guest rooms and public areas, oversee facility maintenance and site safety inspections
• Manage inventory and consumables to optimise operating expenditure
• Track occupancy and revenue metrics, work toward hotel business targets
• Ensure site complies with local safety and operational requirements

What you will bring

• Solid hands‑on management background within hotel, guest house or hospitality venue operations
• Proven team leadership skills; capable of handling on‑site issues and unexpected situations calmly
• Strong interpersonal and conflict‑resolution skills with guest‑first mindset
• Basic conversational Indonesian, to effectively manage local onsite employees
• Reliable work ethic, no bad habits, looking for long‑term permanent employment
• Practical understanding of cost control and hospitality workflows will be highly regarded

Benefits

• Attractive package, performance bonus and attendance allowance, salary negotiable according to your experience
• Pleasant working environment with stable team culture
• Consistent on‑time salary payment
• Support for working‑related documentation for eligible foreign candidates