H
HSO Group of Companies
Hotel Manager
Skills
Compliance
2 months ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Location:
Ozamiz City, Misamis Occidental, Philippines
Work mode:
Onsite
Published on:
1 September 2026
What they need
- Oversee the overall daily operations of the hotel, including Front Office, Housekeeping, Food & Beverage, Engineering/Maintenance, Security, and other hotel functions.
- Ensure that all hotel departments operate efficiently and in accordance with established hotel policies, standards, and procedures.
- Monitor room occupancy, room availability, reservations, check-ins, check-outs, room status, and guest requests.
- Ensure excellent guest service and maintain high standards of guest satisfaction and hospitality.
- Handle and resolve guest complaints, concerns, and service issues promptly and professionally.
- Conduct regular inspections of guest rooms, public areas, facilities, and other hotel premises to ensure cleanliness, safety, and proper maintenance.
- Supervise and coordinate with Department Heads and Supervisors to ensure smooth daily operations.
- Monitor employee attendance, grooming, work performance, discipline, and compliance with hotel standards.
- Assist in the recruitment, training, orientation, coaching, and performance evaluation of hotel employees.
- Prepare and implement operational procedures, service standards, and departmental guidelines.
- Monitor hotel revenues, operating expenses, departmental budgets, and overall financial performance.
- Coordinate with the Sales and Marketing team to increase room bookings, events, restaurant sales, and other revenue-generating activities.
- Monitor and review room rates, occupancy levels, room inventory, and revenue opportunities.
- Ensure proper coordination between Reservations, Front Office, Housekeeping, and other operating departments regarding room status and guest requirements.
- Ensure that rooms are properly prepared, inspected, and released for guest occupancy.
- Monitor the hotel's inventory, supplies, equipment, and operating assets and ensure proper utilization and control.
- Coordinate with Engineering/Maintenance regarding preventive maintenance, repairs, utilities, and facility concerns.
- Ensure compliance with health, safety, sanitation, fire safety, security, and other applicable government and hotel requirements.
- Review daily operational reports, including occupancy reports, revenue reports, incident reports, guest feedback, and departmental reports.
- Conduct regular management meetings and operational briefings with department heads.
- Develop and implement action plans to address operational problems, guest complaints, service deficiencies, and employee performance issues.
- Maintain good relationships with guests, suppliers, business partners, and other stakeholders.
- Ensure the hotel is properly prepared for VIP guests, group bookings, events, conferences, and special occasions.
- Respond to emergencies and operational incidents and ensure appropriate action is taken.
- Promote teamwork, professionalism, discipline, and a guest-focused service culture among employees.
- Perform other duties and responsibilities that may be assigned by Management.
Other offers great for you!
These companies are also looking for great profiles
W
Wold
PRODUCT MANAGER COMPTE JOUEUR
Freelance
Paris, France
Hybrid
Skills
Product Managementcompte clientpaiement
17 hours ago
Quick apply
A
Achil
Manager / Senior Manager Audit Financier H/F – Lille (59)
Permanent contract
Lille, France
Onsite
7 hours ago
Quick apply
A
Achil
Manager / Senior Manager Audit Financier H/F – Bordeaux (33)
Permanent contract
Bordeaux, France
Onsite
7 hours ago
Quick apply