Hotel Manager

The Hotel Manager is responsible in overseeing daily operations, managing staff, ensuring guest satisfaction, handling reservations, maintaining budgets, and implementing policies to uphold the hotel's standards. They're responsible for everything from guest relations to financial performance and often work closely with various departments to ensure smooth operations. Adaptability, leadership skills, and a customer-centric approach are key in this role.

DUTIES & RESPONSIBILITIES

• Overseeing daily operations to ensure smooth functioning of the hotel.
• Managing and supervising staff across various departments, including housekeeping, front desk, and food and beverage.
• Ensuring guest satisfaction by maintaining high service standards and promptly addressing any issues or complaints.
• Handling reservations, check-ins, and check-outs efficiently.
• Managing budgets, controlling costs, and maximizing revenue through effective pricing strategies.
• Implementing and enforcing hotel policies and procedures to maintain safety and security standards.
• Maintaining relationships with suppliers, vendors, and local authorities.
• Developing and implementing marketing and promotional strategies to attract guests and increase occupancy rates.
• Analyzing financial and operational reports to identify areas for improvement and implement corrective actions.
• Keeping abreast of industry trends and best practices to continuously improve hotel operations and guest experiences.

QUALIFICATIONS

• Bachelor's degree in hospitality management or any related field.
• Several years of experience in the hospitality industry, preferably in supervisory or managerial roles.
• Strong communication, leadership, and problem-solving skills are essential.
• Deep understanding of hotel operations, guest service, and revenue management.
• Must be willing to relocate, stay in, and assigned in different branches within Leyte (Ormoc, Palo, Baybay)
• Must be willing to be trained for 5 to 6 months duration.