Hotel Manager

Hotel Manager

Location: Gangtok, Sikkim
Experience: 3+ Years in Hotel/Hospitality Management

Job Overview

We are looking for an experienced Hotel Manager to oversee daily hotel operations, guest services, and departmental coordination while ensuring high service standards.

Key Responsibilities

• Manage hotel operations using PMS software, including reservations, check-in/check-out, billing, and reports.
• Supervise Front Office operations and room allocation.
• Manage guest relations, feedback, complaints, and special requests.
• Oversee Food & Beverage operations, including service quality, inventory, billing, and hygiene.
• Coordinate with Housekeeping, F&B, Maintenance, and Accounts teams.
• Manage staff schedules, performance, and day-to-day operational issues.
• Ensure guest satisfaction and smooth overall hotel functioning.

Required Skills

• Hands-on knowledge of PMS Software.
• Experience in Front Office, Guest Management, and F&B operations.
• Strong communication, leadership, and problem-solving skills.
• Diploma/Degree in Hotel Management or Hospitality preferred.

Key Skills: PMS | Front Office | Guest Management | F&B Management | Hotel Operations

Pay: ₹14,000.00 - ₹15,000.00 per month

Benefits:

• Food provided

Work Location: In person