Hotel Manager

We are a growing hospitality brand focused on creating a warm, comfortable, and soulful stay experience for guests visiting Vrindavan. We are looking for a responsible and proactive Hotel Manager who can handle daily hotel operations smoothly and ensure excellent guest satisfaction.

Roles & Responsibilities

• Manage day-to-day hotel operations
• Handle guest check-ins/check-outs and guest relations
• Supervise housekeeping, front office, and support staff
• Ensure cleanliness, maintenance, and service quality standards
• Manage bookings from OTA platforms (MakeMyTrip, Booking.com, Airbnb, etc.)
• Coordinate with vendors and local service providers
• Handle customer complaints professionally
• Maintain occupancy reports and daily operational records
• Train and guide hotel staff
• Ensure smooth coordination between departments
• Monitor hotel inventory and supplies
• Assist in marketing and improving guest experience

Requirements

• Experience in hotel management, hospitality, or front office operations preferred
• Good communication and leadership skills
• Basic knowledge of OTA handling and online bookings
• Ability to manage staff and resolve issues calmly
• Computer knowledge (Excel, email, booking systems)
• Flexible and responsible attitude
• Hindi and basic English communication required

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person