Hotel Manager - Cuttack

Job Title: Hotel Sales Manager(Need to manager and regulate 3-4 hotels)

About OYO

OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services. We operate in 35+ countries with 157K+ storefronts, bringing affordable, trusted, and easy-to-book stays to millions of customers.

Location: Cuttack (Need to manager and regulate 3-4 hotels)

Role Type: On-site, 6 days a week.

What You Will Do

• Lead the hotel team to ensure smooth operations and seamless guest check-in & stay experience.
• Identify training needs and conduct regular staff training sessions
• Manage shifts, staff rostering, and daily team stand-ups
• Ensure adherence to company SOPs and compliance policies
• Drive revenue by ensuring room availability and increasing booking conversions
• Enhance guest experience and resolve escalations through stakeholder management
• Conduct surprise audits (Quality/Revenue) and submit reports with resolutions
• Ensure adoption of Daybook for operations management

Key Performance Indicators

• Customer Experience & NPS
• Hotel Revenue / VAS / Contribution Margin

Required Skills

• Excellent communication & interpersonal skills
• Strong command over English and regional language
• Proficiency in hotel management software and computer applications
• Knowledge of industry standards, best practices & safety regulations

Who Can Apply

• Freshers/experience
• Any graduate especially in Hotel Management preferred.

How to Apply: INTERESTED CANDIDATES mail your cv at [email protected].