Hotel Night Auditor

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Provide exceptional service to all hotel guests during their stay
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications

• Some college is preferred but a high school diploma or equivalent is required
• Requires a flexible schedule that allows for overnight shift hours
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Excellent customer service and communication skills are required
• Experience in the hospitality industry or guest services is preferred, but not required

About the company

Compensation & Benefits

• Competitive base salary + performance-based incentives
• Career growth opportunities within a growing hospitality organization
• Collaborative and supportive team environment

Perks & Benefits

ARK Hospitality offers a wide range of perks and benefits designed to support you and your family:

• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Paid time off (PTO)
• Professional development and advancement opportunities
• Ongoing learning and continued education support
• Wellness programs and initiatives
• Community involvement opportunities
• Collaborative, diverse, and team-driven culture