Hotel Operations Executive

Company: BAI Infosolutions Private Limited – CoTrav

Location: Gurgaon (On-site)

Experience: 1-3year

Industry: Travel & Hospitality | Corporate Travel Services

Employment Type: Full-time

Job Overview

• We are looking for a detail-oriented and proactive Hotel Reservations & Vendor Management Executive to manage hotel
• procurement and accommodation booking operations for corporate travelers. The role involves handling end-to-end hotel
• reservations, negotiating competitive rates, maintaining strong vendor relationships, and ensuring seamless booking experiences
• for clients. The ideal candidate will be responsible for optimizing costs, expanding the hotel partner network, monitoring service
• quality, and driving operational efficiency while delivering exceptional customer satisfaction.

Key Responsibilities

Hotel Booking Management:

• Handle end-to-end hotel reservations for corporate clients, ensuring accurate and timely bookings based on their

preferences, budget, and requirements.

Vendor Relations & Negotiation:

o Collaborate with hotels to negotiate competitive rates and secure the best deals.

o Identify and onboard new hotel partners to expand the accommodation network.

o Maintain strong relationships with existing hotel vendors to ensure consistent service quality.

o Negotiate and finalize contractual agreements with hotels, securing favourable terms, exclusive

rates, and added benefits.

o Review and update rate contracts regularly to ensure cost-effectiveness.

Data Analysis & Reporting:

o Monitor booking trends, occupancy rates, and pricing data to identify cost-saving opportunities.

o Provide insights and recommendations to improve booking efficiency and reduce expenses.

o Ensure hotels meet company quality standards and deliver consistent service across locations.

o Conduct regular reviews and gather client feedback to assess hotel performance.

Skills & Competencies

• Excellent communication and interpersonal skills for effective vendor negotiations and client coordination.
• Strong problem-solving abilities to handle booking issues and vendor-related challenges.
• Negotiation and analytical skills to secure favourable contracts and optimize costs.
• Detail-oriented and highly organized to manage multiple bookings and vendor relationships simultaneously.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• 1-3 years of experience in hotel booking management, vendor tie-ups, and cost control within the hospitality or travel industry.
• Proficiency in MS Excel and reporting tools for data analysis and contract management.
• Ability to thrive in a fast-paced, client-focused environment with strong attention to detail.

Why Join Us?

• Opportunity to work with a leading travel-tech company in a rapidly growing industry.
• Collaborate with top hotel brands and build a strong vendor network.
• Gain exposure to corporate travel management and vendor negotiation strategies.
• Competitive compensation package with performance-based incentives.

Work Location: In person