Hotel Operations Intern

Date Listed

09 Oct 2026

Experience Level

Entry Level / Junior Executive

Profession

Hospitality

Industry

Hotel and Accommodation Services

Job Period

Immediate Start, For At Least 6 Months

Location Name

110 Killiney Road, Singapore

Address

110 Killiney Rd, Singapore

Map

Company Profile

Mama Shelter Singapore is the first Mama Shelter hotel in Asia-Pacific and part of the globally renowned Accor hospitality group. Located in the heart of Orchard, we are a vibrant lifestyle hotel that combines bold design, a fun and energetic culture, and genuine hospitality to create memorable guest experiences.

With 115 stylish guestrooms, lively dining venues, and social spaces, Mama Shelter Singapore offers a dynamic environment where creativity, teamwork, and guest satisfaction are at the core of everything we do.

Why Join Us?

• Gain hands-on experience in a leading lifestyle hotel.
• Work alongside passionate hospitality professionals.
• Exposure to multiple hotel departments and operations.
• Be part of a fun, inclusive, and fast-paced team culture.

Job Description

About the Role

Support the day-to-day operations of the hotel by working closely with the Operations and Management teams. This internship provides hands-on exposure to hotel operations, with a key focus on UniFocus administration, operational coordination, reporting, and follow-up across departments.

Key Responsibilities

• Manage and monitor operational tasks in UniFocus, including task assignment, tracking, and follow-up.
• Coordinate with Front Office, Housekeeping, F&B, Engineering, and other departments to ensure timely completion of operational matters.
• Assist with operational reports, briefings, trackers, and management summaries.
• Support hotel audits, inspections, SOP compliance, and operational improvement initiatives.
• Maintain accurate records, documentation, and follow-up on outstanding or critical operational issues.

Requirements

• Pursuing or recently completed a Diploma/Degree in Hospitality, Hotel Management, Business, Tourism, or related field.
• Strong organisational, communication, and follow-up skills.
• Proficient in Microsoft Office (especially Excel) and comfortable using digital systems.
• Detail-oriented, proactive, and able to work in a fast-paced environment.
• Able to commit to a 6-month internship.