Hotel Operations Manager

Tasks

Location: Manila, Philippines / Bangkok, Thailand
💰 Salary: Negotiable
🌏 Work Arrangement: On-site

🔎 ABOUT THE ROLE

We are looking for an experienced Hotel Operations Manager to lead hotel pre-opening, renovation/construction coordination, and post-opening operations. This role requires strong hands-on project management skills, operational knowledge, and the ability to coordinate multiple stakeholders from planning through daily operations.

📌 KEY RESPONSIBILITIES

Pre-Opening & Project Management

• Lead hotel projects from site assessment, design coordination, construction and renovation through final handover.
• Evaluate site conditions, layouts, MEP systems, fire safety, renovation feasibility and project costs.
• Coordinate with architects, designers, consultants, contractors and suppliers.
• Manage construction schedules, quality, safety and budgets.
• Coordinate engineering, procurement and operations teams to resolve project issues.
• Oversee key milestones including interior fit-out, FF&E, MEP, fire protection and low-voltage systems.
• Support permits, inspections and relevant regulatory procedures.

Hotel Operations

• Establish practical SOPs and operating processes.
• Oversee daily hotel operations and ensure service standards are consistently implemented.
• Coordinate between departments to ensure smooth operations.
• Monitor operational data, costs, processes and manpower planning.
• Identify operational issues and implement practical solutions quickly.
• Support other hotel opening and operational activities as required.

Requirements

✅ REQUIREMENTS

• Bachelor's degree or above in Hotel Management, Engineering, Architecture, Interior Design, Project Management or a related field.
• 5+ years of hands-on experience in hotel, commercial space, renovation or large-scale construction projects.
• Experience managing complete hotel construction, renovation or pre-opening projects is highly preferred.
• Strong understanding of hotel construction, MEP, HVAC, fire protection, decoration and site management.
• Knowledge of hotel functional planning, including guest rooms, public areas, back-of-house and F&B spaces.
• Strong project management skills with experience controlling schedule, quality and budget.
• Ability to coordinate and manage contractors, suppliers, consultants and construction teams.
• Strong problem-solving, communication and stakeholder management skills.
• Willingness to work on-site for extended periods and travel when required.
• Experience working on projects in the Philippines or Southeast Asia is an advantage.
• Fluent English and Mandarin

Benefits

WHAT WE VALUE

We value candidates who are hands-on, accountable, commercially aware and execution-focused, with the ability to turn plans into successful hotel projects and efficient day-to-day operations.

📩 Interested?
Please send your CV and relevant project experience to apply.