Happinesscue
Hotel Operations Manager
1 month ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
25 September 2026
What they need
Job Summary
We are looking for a Hotel Operations Manager to take ownership of service standards, team performance, commercial targets and guest experience. The position will work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes. Candidates should bring around 8-12 years of relevant experience, with practical exposure to hotel operations, staffing, guest service. The role requires someone who is comfortable taking ownership rather than waiting for detailed instructions.
Responsibilities
- Take ownership of service standards, team performance, commercial targets and guest experience.
- Work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes.
Requirements
- Candidates should bring around 8-12 years of relevant experience, with practical exposure to hotel operations, staffing, guest service.
Skills
- Ownership
- Hotel Operations
- Guest Service
- Staffing
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