Hotel Operations Manager

We are looking for a responsible, disciplined and proactive Hotel Manager to manage the day-to-day operations of our 13-room boutique hotel.

Key Responsibilities:

• Manage daily hotel operations, check-ins/check-outs and guest services.
• Supervise housekeeping and hotel staff.
• Manage Booking.com, MMT, Agoda and other OTA bookings.
• Follow daily checklists and ensure tasks are completed on time without repeated reminders.
• Maintain room status, occupancy, cash and operational records.
• Handle guest complaints and ensure excellent guest experience.
• Coordinate maintenance, vendors and supplies.
• Send daily operational reports to the owner.

We are looking for someone who:

• Takes ownership and follows through on instructions.
• Is punctual, organised and disciplined.
• Does not need constant supervision or reminders.
• Has good communication and problem-solving skills.
• Is comfortable with computers, WhatsApp and Google Sheets.
• Has previous hotel/front-office/operations experience.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person