Hotel Operations Supervisor

Duties and Responsibilities:

· Manage the daily operations of the hotel including scheduling, and supervising staff members.

· Ensure that the hotel is well-maintained by scheduling repairs and maintenance as needed

· Review guest complaints, concerns, or issues in order to make decisions about how to best respond to them.

· Ensure that guests are satisfied with their experience at the hotel.

· Assign rooms to guests based on availability or preferences as indicated in reservations

· Supervise the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided

· Ensure that all guests are safe and secure while staying at the hotel.

Requirements:

· Bachelor’s degree in Hospitality, Business Administration or any related field.

· Minimum of 3 years’ experience in Supervisory level, in Hotel setting.

· Outstanding interpersonal and communication skills.

· Exceptional leadership abilities with great attention to details.

· Trustworthy and values integrity at work.

Work Schedule: 6 days a week

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee