Hotel Receptionist

Hotel Front Office Receptionist
Location: West Mambalam, Chennai

We are looking for a responsible and well-spoken Front Office Receptionist to join our hotel team. The candidate will be responsible for handling guests, managing front desk activities, and ensuring a smooth and pleasant experience for guests throughout their stay.

Key Responsibilities

• Welcome and assist guests during check-in and check-out.
• Handle guest enquiries, requests and basic complaints professionally.
• Manage room bookings, guest details and front office records.
• Answer phone calls and respond to guest enquiries.
• Coordinate with housekeeping and other hotel staff regarding room readiness and guest requirements.
• Handle basic billing, payments and invoices.
• Maintain proper records of guest check-ins and check-outs.
• Ensure the reception and front desk area is organised and professional.

Requirements

• Good communication and interpersonal skills.
• Must be comfortable using a computer and basic software.
• Basic knowledge of MS Office, email and internet usage.
• Ability to learn hotel booking/property management software.
• Polite, presentable and guest-friendly personality.
• Ability to handle guests calmly and professionally.
• Decent English and Tamil communication is required.
• Responsible, punctual and willing to work as part of a team.
• Previous hotel/front office experience is preferred, but candidates willing to learn may also apply.

Position: Front Office Receptionist
Industry: Hotel / Hospitality
Job Type: Full-time

Can provide accomodation to stay

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person