Hotel Receptionist

We are looking for a highly motivated individual with good people skills to join our hotel reception team. We are a small friendly team who work together well and help each other out. Hours are set as shifts with mornings being 7:30am-3:30pm and evenings from 3:30pm-11:30pm.

Duties:

• Answering phone calls and emails promptly and professionally.
• Creating and managing bookings gained from extranets such as Booking.com.
• Creating direct bookings and taking payments either over the phone or face to face.
• Helping management where possible.
• Keeping the work area organised by filing all paperwork correctly.

Skills Required:

• Excellent communication skills.
• English speaking.
• Good with IT and knowledge of word and excel.
• Excellent phone manner.
• Warm and welcoming approach to each guest.
• Quick learner and ability to adapt and multitask well.
• Excellent organisation skills.

Previous hotel reception experience or similar preferred but not essential as full training will be provided. If you feel this role is ideal for you then please contact us with your CV.

Job Types: Full-time, Permanent

Salary: £12.71 per hour

Job Type: Full-time

Pay: £12.71 per hour

Work Location: In person