Westferry Tech
Hotel Receptionist
Skills
9 days ago
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Important information
Contract type:
Permanent
Location:
Madhya Pradesh, India
Work mode:
Onsite
Published on:
16 October 2026
What they need
Hotel Receptionist | Stay Inn Express Hotel
* Welcomed guests warmly and managed check-in and check-out procedures.
* Handled room reservations, booking amendments, cancellations, and guest enquiries.
* Managed online bookings through platforms such as Booking.com and other hotel reservation systems.
* Responded to guest requests, resolved complaints professionally, and ensured a positive guest experience.
* Maintained accurate booking records, guest information, invoices, and payment receipts.
* Coordinated room allocations, communicated housekeeping requirements, and monitored room availability.
* Answered telephone calls and emails, providing accurate information about room rates, facilities, and hotel services.
* Assisted with daily hotel operations and supported the smooth running of reception services.
* Maintained professional communication with guests, colleagues, and management.
* Helped identify opportunities to improve customer satisfaction and operational efficiency.
Pay: ₹8,500.00 - ₹23,000.00 per month
Work Location: In person
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