Hotel Receptionist

Receptionist – The Greyhound Inn, Letcombe Regis

A varied, people-focused role at the heart of a welcoming country inn

Love people, thrive on variety and enjoy keeping everything running smoothly? We’d love to hear from you!

The Greyhound Inn in Letcombe Regis is looking for a friendly, organised and proactive Receptionist to join our team. This is much more than a traditional reception role. You’ll be at the heart of our guests’ experience, helping to ensure every visit is special, while supporting the smooth day-to-day running of our busy pub and bedrooms.

What you’ll be doing

• Handling reservations, emails and phone enquiries.
• Making sure our guests’ needs are anticipated, from room requirements to special occasions and events.
• Helping FOH staff with event and function management, liaising with kitchen and housekeeping
• Helping keep the business organised, from consumables stock ordering and wet stock invoice processing to maintenance, compliance and administration.
• Checking bedrooms are guest-ready and helping organise meetings and events.
• Supporting the front-of-house team during busy service periods when needed.
• Spotting opportunities to improve how we work, solve problems and keep things running efficiently.

What we’re looking for

You’ll be a natural people person with a warm, approachable manner and a genuine passion for great customer service. You’ll also be:

• Strong guest service skills with a friendly, approachable attitude
• Excellent phone etiquette for handling inquiries professionally and courteously
• Organised and methodical, with excellent attention to detail
• Confident and articulate, with strong written and verbal communication skills
• IT-savvy, comfortable learning new systems and applications
• Proactive and resourceful, able to use your initiative and keep on top of competing priorities
• Calm under pressure, with a positive, can-do attitude
• A great team player, happy to work across departments and lend a hand wherever needed
• Previous reception, hospitality or administrative experience would be an advantage, but the right attitude, reliability and enthusiasm are just as important

Why join The Greyhound Inn?

If you enjoy a role where no two days are quite the same, where you can make a real difference to the guest experience, and where being part of a supportive team matters, this could be the perfect opportunity for you.

Interested?

• We’d love to hear from you! Apply now and tell us a little about yourself and why you’d be a great fit for The Greyhound Inn.
• Hours would be varied but typically 2-4 hours per day on weekdays eg between 10am-2pm.

Pay: From £13.00 per hour

Expected hours: 10.0 – 20.0 per week

Benefits:

• Company events
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Referral programme

Application question(s):

• Where are you based now?
• What relevant experience do you have?

Language:

• Fluent English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person