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Hotel Reservation Agent | Email Support - Chats only |

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Onsite

Hotel Reservation Agent | Email Support - Chats only |

Sapient Solutions

Hotel Reservation Agent | Email Support - Chats only |

4 days ago

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Important information


Contract type:

Permanent

Location:

Manila, Metro Manila, Philippines

Work mode:

Onsite

Published on:

22 October 2026

What they need


Non-Voice Customer Service Representative | ₱18,000–₱26,000

Prefer non-voice customer service work? Join as a Non-Voice Customer Service Representative in Quezon City, with a monthly salary of ₱18,000–₱26,000 and HMO coverage from Day 1.

What you'll get

  • Salary: ₱18,000–₱26,000 per month
  • HMO coverage from Day 1
  • Government-mandated benefits
  • Paid leave
  • Non-taxable allowance
  • Incentives

What will you do?

As a Non-Voice Customer Service Representative, you'll support customer service operations through non-voice communication channels. You'll help address customer concerns and provide clear, professional assistance in line with the assigned account's requirements.

  • Respond to customer inquiries through the assigned non-voice channel.
  • Provide accurate information and assistance based on customer concerns.
  • Communicate clearly and professionally in written English.
  • Use computer applications to support customer service tasks.
  • Help maintain a positive customer experience through timely and appropriate responses.

Who can apply?

  • At least a Senior High School graduate or a college graduate.
  • Good English communication skills.
  • Basic computer skills.
  • Willing to work full onsite at the assigned location.
  • Able to perform customer service responsibilities in a non-voice account.

Where will you work?

Work arrangement: Full onsite

Available sites:

  • Cubao
  • Fairview
  • Novaliches
  • Caloocan
  • San Jose
  • Valenzuela
  • Balintawak
  • Manila

Your final worksite will depend on the available assignment. The specific office address has not been provided.

Why this role?

If you prefer non-voice customer service work, this opportunity lets you focus on written customer interactions rather than assuming a voice-based role. With a monthly salary of ₱18,000–₱26,000 and HMO coverage from Day 1, you can explore an opportunity that matches your communication and computer skills.

Ready to start? Apply now.

Take the next step in your customer service career! Submit your application and indicate your preferred work location among the available sites.

Pay: Php18,000.00 - Php26,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise

Work Location: In person

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