Telesys Manila

We are hiring Customer Service Representatives for a Hotel Reservation Account to assist customers with hotel bookings, cancellations, modifications, and inquiries. You will provide excellent customer service while ensuring smooth and accurate reservation processes.
Key Responsibilities:
<ul>
<li>Handle inbound hotel reservation inquiries via phone, chat, or email</li>
<li>Assist customers with booking, cancellations, modifications, and special requests</li>
<li>Provide accurate information on hotel policies, rates, and promotions</li>
<li>Resolve customer concerns efficiently and professionally</li>
<li>Document all interactions and transactions accurately in the system</li>
<li>Escalate complex or urgent issues to supervisors when necessary</li>
<li>Meet quality, productivity, and customer satisfaction standards</li>
</ul>
Pay: Php16,000.00 - Php27,000.00 per month
Benefits:
<ul>
<li>Opportunities for promotion</li>
<li>Paid training</li>
<li>Pay raise</li>
<li>Promotion to permanent employee</li>
</ul>
Work Location: In person

Hotel Reservation Agent | One-Day Hiring Process

Hotel Reservation Agent | One-Day Hiring Process

This job is no longer available

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