Hotel Sales Coordinator

About the Role

We are seeking an organized, detail-oriented, and proactive Sales Coordinator to join our commercial sales team. Located along the bustling C5 transport and business corridor in Taguig City—situated right next to Bonifacio Global City (BGC), McKinley Hill, and key arterial routes—our 4-star hotel serves a vibrant blend of corporate business travelers, long-stay guests, event attendees, and leisure visitors.

The Sales Coordinator plays a vital back-of-house operational role, acting as the central communication link between clients, the sales leadership team, and hotel operating departments (Front Office, Food & Beverage, Events, and Finance).

Key Responsibilities

Administrative & Operations Support

• Assist the Director of Sales and Sales Managers in preparing banquet event orders (BEOs), group contracts, proposals, rates, and corporate agreements.
• Maintain and update the sales CRM database, client files, lead tracking logs, and account records.
• Manage incoming sales inquiries via email, phone, and walk-ins, routing them promptly to the appropriate Sales Manager.

Event & Group Coordination

• Serve as the primary point of contact for clients after sales contracts are signed, ensuring smooth handovers for corporate meetings, social events, and group room blocks.
• Organize and distribute weekly BEO distribution sheets, group resumes, and event updates to operational teams (Catering, Kitchen, Housekeeping, Front Desk).
• Assist with logistics during group check-ins, site inspections, and live events to ensure seamless execution according to guest specifications.

Billing & Inter-Departmental Liaison

• Coordinate with the Finance department regarding client deposits, credit approvals, billing instructions, and final invoice clearances.
• Reconcile group room blocks, rooming lists, and event charges post-event.

Market & Reporting Support

• Prepare weekly and monthly sales administrative reports, pipeline summaries, and event schedules.
• Coordinate client gifts, promotional mailings, and sales collateral distribution.

Qualifications & Requirements

• Experience: 1–2 years of administrative or operational experience in hotel sales, banquet sales, front office, or event coordination within a 3-star to 5-star hotel environment. Fresh graduates with relevant hotel internship experience are welcome to apply.
• Education: Bachelor’s Degree in Hospitality Management, Tourism, Business Administration, or a related discipline.
• Location & Area Familiarity: Familiarity with the C5/Taguig/BGC area and surrounding business hubs is a plus.
• Technical Proficiency: Hands-on experience with Hotel Property Management Systems (PMS) such as Opera or similar, CRM tools, and proficiency in MS Office (Word, Excel, PowerPoint).
• Skills: Exceptional organizational skills, high attention to detail, strong time-management, and the ability to multitask in a fast-paced environment.
• Communication: Excellent written and verbal English and Tagalog communication skills to interact professionally with clients and internal leadership.

What We Offer

• Competitive base salary package.
• Health and medical coverage (HMO).
• Duty meals and hotel staff discounts.
• Clear career progression paths into Sales Executive or Assistant Sales Manager roles within the property and brand network.

Pay: Php21,000.00 - Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided
• Transportation service provided
• Work from home

Work Location: In person