Hotel Sales Manager

Holiday Inn Express & Suites Pittsburgh SW – Southpointe & Suburban Studios Washington Canonsburg, PA & Washington, PA About ARK Hospitality

At ARK Hospitality, our vision is to positively impact, and our mission is to raise the bar on what Relationships, Reputation, and Returns mean in hospitality.

We believe outstanding guest experiences begin with strong leadership, meaningful relationships, and disciplined execution. Through intentional culture, proven systems, and talented people, we create exceptional results for our guests, owners, and team members.

About The Opportunity ARK Hospitality is seeking a driven, relationship-focused Hotel Sales Manager to support two properties in the Canonsburg and Washington County, Pennsylvania markets:

• Holiday Inn Express & Suites Pittsburgh SW – Southpointe
• Suburban Studios Washington

This role is responsible for generating new business, developing local account relationships, increasing room-night production, and supporting occupancy and revenue growth across both properties.

The ideal candidate enjoys networking, meeting new people, building business relationships, and creating long-term partnerships that generate repeat business.

This position combines proactive sales activity, account management, community engagement, and strategic business development.

About the Properties Holiday Inn Express & Suites Pittsburgh SW – Southpointe

Located within the Southpointe business corridor, this property serves a strong mix of:

• Corporate travelers
• Energy and natural-gas companies
• Engineering firms
• Healthcare organizations
• Pharmaceutical businesses
• Technology companies
• Business consultants and project teams

Major employers in the market include organizations focused on energy, engineering, healthcare, and technology, creating consistent lodging demand throughout the year.

Suburban Studios Washington

Located In Washington, Pennsylvania, This Extended-stay Property Serves

• Construction crews
• Industrial contractors
• Corporate relocation guests
• Healthcare travelers
• Government-related travelers
• Temporary workforce housing
• Sports groups and tournament travelers
• Long-term project-based employees

The property specializes in apartment-style accommodations for guests staying several weeks or longer.

Position Summary

The Hotel Sales Manager is responsible for driving top-line revenue growth across both hotels through proactive sales efforts, account development, relationship management, community involvement, and business-generation strategies.

This Role Focuses Heavily On

• New account acquisition
• Existing account growth
• Corporate relationships
• Extended-stay opportunities
• Group business
• Community networking
• Market penetration

The Sales Manager will work closely with the General Managers and ARK Hospitality sales leadership to execute revenue strategies and maximize hotel performance.

Compensation: $55,000 - $60,000

Qualifications

• Required Qualifications
• Minimum of 2 years of hotel sales, hospitality sales, business development, account management, or related sales experience.
• Proven success in generating new business and meeting revenue goals.
• Strong networking, prospecting, and relationship-building abilities.
• Excellent written and verbal communication skills.
• Strong presentation and negotiation abilities.
• Highly organized with exceptional follow-through.
• Ability to work independently while managing multiple priorities.
• Valid driver's license and reliable transportation.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Preferred Qualifications
• Hotel sales experience preferred.
• Extended-stay hospitality experience preferred.
• Experience managing:
• Corporate negotiated accounts
• Group business
• Government lodging
• Construction and workforce lodging
• Extended-stay accounts
• Existing relationships within the Canonsburg, Washington County, Southpointe, or Greater Pittsburgh markets.
• Experience using:
• CRM systems
• STR reports
• Lighthouse
• Property Management Systems (PMS)
• Hospitality sales systems
• Technology Experience Preferred
• Experience with the following systems is a plus:
• IHG systems
• ChoiceADVANTAGE
• ChoiceMAX
• CI/TY
• Salesforce
• Delphi
• STR Reports
• Lighthouse
• Microsoft Excel
• Microsoft PowerPoint
• CRM and Hospitality Sales Reporting Systems
• Core Skills
• Hospitality Sales
• Business Development
• Account Management
• Lead Generation
• Relationship Building
• Extended-Stay Sales
• Corporate Sales
• Community Networking
• Contract Negotiation
• Occupancy Growth
• ADR & RevPAR Awareness
• Revenue Growth Strategy
• Forecasting & Reporting
• Client Retention
• Market Analysis

Responsibilities

• Key ResponsibilitiesSales & Business Development
• Develop and execute strategic sales plans that drive occupancy, ADR, RevPAR, and overall revenue growth.
• Prospect, solicit, and secure new:
• Corporate accounts
• Government accounts
• Project-based business
• Construction and crew lodging
• Sports and group business
• Extended-stay opportunities
• Relocation and temporary housing clients
• Conduct outside sales calls, client meetings, networking events, and site tours.
• Build and maintain an active sales pipeline.
• Generate new revenue opportunities through proactive outreach and relationship building.
• Negotiate rates and agreements within approved guidelines.
• Account Management
• Maintain and strengthen relationships with existing clients.
• Conduct account reviews and business-development meetings.
• Identify opportunities to increase room-night production and wallet share.
• Develop long-term relationships that create repeat and referral business.
• Coordinate customer visits, hotel tours, and appreciation efforts.
• Community & Market Engagement
• Represent both hotels within the community.
• Participate in:
• Chambers of Commerce
• Tourism organizations
• Business networking groups
• Community events
• Economic-development activities
• Build relationships with local demand generators, employers, and community leaders.
• Increase awareness of both properties throughout the local market.
• Revenue & Reporting
• Collaborate with hotel leadership on pricing and revenue strategies.
• Review:
• Occupancy performance
• ADR
• RevPAR
• Market share
• Account production
• Monitor competitor activity and market trends.
• Maintain accurate CRM records, prospect activity, forecasts, and sales reports.
• Prepare weekly activity updates and monthly production reporting.