Hotel Sales Manager

JOB OVERVIEW:
The Sales Manager is responsible for developing/ maintaining business opportunities through active 
direct sales, marketing, emails, or other forms of communication to maximize revenue opportunity.
He/she will identify areas of improvement in overall wholesales performance and develop strategic action 
plans to optimize the performance of the sales team and drive incremental sales revenue

KEY RESPONSIBILITIES:

• Manage and grow accounts across various market segments, with a strong focus on wholesale, travel trade, and travel agency partners, including both domestic and international accounts.
• Generating and maximizing the business potential of the designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment
• Prepare correspondence to customers and internal booking reports, and maintain sales files
• Manage and maintain the business relationship with existing and new clientele base to achieve
• customer satisfaction: ensure external and internal customers are satisfied with our services
• Participate and coordinate promotional and trade shows or any other assignment
• Analyze competitor’s strength and weakness, and knows how to sell against them
• Meeting monthly revenue and annual revenue goals set by the management

QUALIFICATIONS:

• Diploma in hospitality or tourism management or a related field with experience
• Minimum of 3-5 years of sales experience, preferably in a hotel capacity
• Proven experience handling wholesale, travel trade, and travel agency segments is required.
• Matured, self-motivated, dynamic, meticulous and result-oriented individual
• Excellent interpersonal and communication skills with a strong network preferred
• Possess strong negotiation and presentation skills
• Effectively bilingual
• Must be able and willing to travel overseas
• Applicants with lesser experience will be considered for a junior position
• Well-groomed and professional disposition
• Creative and successful sales technique
• Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively