Hotel Service Associate

About the role

Join our team and be the face of our hotel! If you enjoy providing excellent customer service and working in a dynamic hospitality environment, we'd love to hear from you.

Key responsibilities

• Welcome guests warmly and provide excellent customer service.
• Handle guest check-in and check-out efficiently.
• Manage reservations and respond to guest inquiries via phone, email, and in person.
• Perform housekeeping duties as required to maintain clean, comfortable, and welcoming guest rooms and public areas.
• Assist with other daily hotel operations to ensure smooth and efficient service.

About you

• Friendly, professional, and customer focused.
• Flexible and willing to perform both front desk and housekeeping duties.
• Previous experience in hotel front office, housekeeping, or customer service is an advantage but not essential.
• Good communication and interpersonal skills.
• Able to work shifts, including weekends and public holidays, when required.

Benefits

• Competitive salary and employee benefits.
• Opportunity to develop skills across multiple hotel operations.
• Supportive and team-oriented working environment.
• Career growth opportunities within the company.