Hotel Services supporting Aged Care

Why work for us?

For more than 40 years, Harbourside has been a trusted, community-driven provider of aged care in Port Stephens. We focus on the individual needs and quality of life of our residents.  Our roots in community care continue to shape our compassionate culture and commitment to supporting local seniors with dignity and respect.

About the company

Harbourside Port Stephens is set alongside the crystal blue waters of Port Stephens. As a not-for-profit aged care provider, employees can access up to $18,500 tax-free per year as part of the salary package, helping to maximise your take-home pay.

About the role

The Hotel Services Employee plays a vital role in delivering high-quality residential aged care services through the provision of cleaning, laundry and food service support.  Working collaboratively with care and hospitality teams, the role contributes to a safe, clean, comfortable and welcoming home environment for residents.  The Hotel Services Employee is responsible for maintaining high standards of cleanliness and presentation, supporting positive dining experiences, and ensuring the effective management of linen and personal clothing.  By adhering to infection prevention and control requirements and promoting safe work practices, the role contributes to the health, wellbeing, dignity and quality of life of all residents while supporting a person-centred approach to care and service delivery.  We are looking for 3 new casual Hotel Services Employees.

Essential Criteria:

• Demonstrated experience working in cleaning, laundry, hospitality services, or a similar role.
• Has a clear understanding of and commitment, to the Mission, Vision and Values of Harbourside Port Stephens .
• Effective communication skills including verbal and written.
• Ability to use workplace technology including accessing the intranet and email, complete on-line training, submitting leave requests and other employee functions.
• Ability to work flexibly, manage competing priorities, and adapt to changing operational needs.
• Proven ability to work collaboratively as part of a team while demonstrating reliability, accountability and a strong work ethic
• Understanding of Work Health and Safety (WHS) requirements, including safe manual handling practices and infection prevention and control principles relevant to hotel services.
• Commitment to providing services that support the dignity, comfort, wellbeing and quality of life of older people.
• Ability to maintain confidentiality and demonstrate professionalism in all interactions with residents, families, visitors and colleagues.

Desirable Criteria

• Previous experience working in an aged care, healthcare, hospitality or residential care environment.
• Knowledge of the Strengthened Aged Care Quality Standards and the importance of person-centred service delivery.
• Current First Aid (HLTAID011) and CPR (HLTAID009) Certificate.

What’s in it for me?

• Rewarding salary available + additional not-for-profit salary packaging benefits
• Live & work in beautiful Port Stephens
• Work for a values-driven not-for-profit aged care organisation with a collaborative organisational culture centred on support, respect & recognition
• Career progression & skill set development opportunities available

Pre-employment Requirements

The successful applicant will be required to undertake:

• National Criminal History (Police) Check.
• Functional Assessment.
• Accreditation check of qualifications.
• NDIS Worker Screening Check.

Apply Now

• If you enjoy working in a collaborative and rewarding environment where you're encouraged and supported to optimise your potential, we would love to hear from you.
• We're committed to creating a welcoming, inclusive and respectful workplace where everyone feels valued and supported to thrive - residents, clients and employees alike. We celebrate diversity and want our team to reflect the residents and communities we serve. As an Equal Employment Opportunity employer, we welcome applications from people of all backgrounds including Aboriginal and Torres Strait Islander people, and those from diverse cultural, gender and lived experiences.