Hotel Supervisor (Choice Franchise)

Job Summary

Hotel Supervisor — Jonestown Inn

Jonestown Inn is a 52-room, team-oriented hotel with approximately 10 employees. The property recently transitioned from another franchise and is currently undergoing major renovations, with plans to become a Sleep Inn by Choice Hotels, ideally in September.

We are currently operating as a private name with Choice Hotels systems and are looking for a dependable, reliable supervisor with prior Choice Hotels experience to help oversee the hotel's day-to-day operations.

Prior Choice Hotels experience is required for this position. Applicants must already be familiar with Choice Hotels operations and systems.

We are not looking for someone to run everything alone. You will be supported by management, while becoming the primary person employees can rely on for routine operational questions and concerns.

Responsibilities

• Help oversee approximately 10 employees and get to know the team
• Perform general front desk duties and be comfortable using Choice Hotels software
• Understand online travel agencies (OTAs) and assist/educate staff as needed
• Handle routine day-to-day employee and guest concerns
• Assist with scheduling and staffing coverage when needed; additional coverage will be compensated
• Help ensure front desk, housekeeping, breakfast, and other daily operations run smoothly
• Respond appropriately to occasional operational issues or emergencies
• Help maintain Choice Hotels procedures and standards
• Communicate important issues to management
• Help provide stability and consistency as the property completes its transition to Sleep Inn
• Maintain reasonable schedule flexibility when rare emergencies or staffing issues arise

.Compensation: Salary is negotiable based on experience, with the opportunity for an end-of-year bonus based on individual and hotel performance.

Requirements

• Previous Choice Hotels experience — REQUIRED
• Experience using Choice Hotels software/systems
• Previous hotel/front desk or supervisory experience
• Understanding of OTAs and hotel reservations
• Dependable and reliable
• Comfortable assisting and educating staff
• Reasonable schedule flexibility for occasional staffing needs or emergencies

This is an excellent opportunity for someone to join a small, supportive team during the transition to a newly renovated Sleep Inn and play an important role in creating a positive experience for both employees and guests.

Pay: $37,000.00 - $40,000.00 per year

Benefits:

• Employee discount
• Paid training

Work Location: In person