Housekeeper

Company Overview:
The Arrow Hotel a unique place where hospitality and traditional values are merged. Located just off the city square in Broken Bow, Nebraska, the Arrow's 24 comfortable suites and rooms have a soft rustic touch that make a strong impression on all guests. Originally built in 1928, the Arrow is listed on the National Registry of Historic Places and combines elegant western charm with modern-day conveniences.

Founded:

Headquartered:
Broken Bow, NE

Contact:
Renae Davis

Location
509 South 9th Avenue

Broken Bow, NE 68822
United States of America

Department:
Customer Service

Years of Experience:
0 - 1 Years

Level of Education:
High School Diploma

Shift:
Other

Description:

Job Summary

The Hotel Housekeeper is responsible for maintaining the cleanliness, order, and overall appearance of guest rooms and public areas. This role ensures guests enjoy a clean, comfortable, and welcoming environment by performing daily cleaning duties to hotel standards.

Key Responsibilities:

• Clean guest rooms including making beds, dusting furniture, vacuuming carpets, and cleaning bathrooms.
• Replace linens, towels, and room amenities according to hotel standards.
• Replenish supplies such as soap, shampoo, tissues, and toilet paper.
• Report any maintenance issues or safety hazards to the supervisor.
• Ensure all assigned areas are cleaned and maintained.
• Handle guest requests promptly and courteously.
• Follow proper chemical handling procedures and safety guidelines.
• Maintain housekeeping carts, equipment, and storage areas in a clean and organized manner.
• Assist with laundry duties as needed (washing, drying, folding linens).
• Follow all hotel policies, procedures, and health/safety regulations.

Skills:

• Excellent communication skills
• Ability to handle multiple tasks and prioritize duties
• Strong customer service skills and a positive attitude
• Ability to learn new tasks quickly and adapt to different situations