Housekeeper

Position Summary:

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Job Functions:

• Works in a safe/efficient manner to assure quality

• Reports any problem areas, which affect the safety, security, and operating condition of the hotel.

• Change bed linen daily.

• Vacuum carpeting.

• Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).

• Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc.).

• Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc.

• Make sure that the standard room set-up is complied with.

• Report immediately all damage found in a room.

• Assist in maintaining all front of house and back of house housekeeping areas including laundry room and linen closets.

• Report immediately all missing items in room. Report immediately personal guest items found in vacant rooms.

• Notify Executive Housekeeper of all rollaways or cribs in rooms for pick-up and storage.

• Take responsibility for master floor keys and make sure it is turned in daily.

• Turn in immediately all "lost and found" items to Executive Housekeeper.

• Shut off all lights, TVs and air conditioners when leaving room.

• Assist housekeeper in any additional cleaning chores she may assign.

Positions Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Knowledge of and ability to comply with workplace statutory requirements, including health and safety, fire prevention, hygiene, and handling of potentially harmful substances
• Ability to communicate effectively with hotel guests, i.e., to announce arrival at door and to clearly understand requests from guests
• Strong ability to use cleaning supplies, vacuum, safety equipment, and other equipment and materials used in carrying out housekeeping functions
• Ability to work effectively in a place of varying levels of noise
• Ability to solve problem relating to guests, with strong customer service skills
• Strong self-starting personality and ability to display professional attitude and appearance always
• Ability to work in a team setting, providing support to co-workers whenever called upon to offer assistance